← Back to Home
Introduction
DriveIQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Please read this Privacy Policy carefully. By using DriveIQ, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your email address and authentication credentials (password or Apple Sign-In token).
- Vehicle Information: Vehicle details you enter including year, make, model, VIN, license plate, nickname, and odometer readings.
- Maintenance Records: Service logs, maintenance schedules, costs, dates, and any notes you add.
- Receipt Photos: Images of service receipts you choose to upload.
- Fleet/Family Data: If you use fleet or family features, we collect member names, email addresses, and role assignments.
Information Collected Automatically
- Device Information: Device type, operating system version, and unique device identifiers for app functionality.
- Usage Data: How you interact with the app, including features used and screens visited.
- Crash Reports: Technical information about app crashes to help us improve stability.
Information We Do NOT Collect
- Location Data: DriveIQ does not track your location. We do not use GPS, motion sensors, or any form of trip tracking. All odometer updates are entered manually by you.
- Background Tracking: We do not collect any data when the app is not actively in use.
- Contacts: We do not access your phone's contact list unless you explicitly share contact information for family or fleet invitations.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the DriveIQ app
- Create and manage your account
- Track your vehicle maintenance schedules and service history
- Send maintenance reminders and notifications (if enabled)
- Process subscription payments through Apple In-App Purchases
- Provide customer support
- Analyze usage patterns to improve the app
- Comply with legal obligations
Data Storage and Security
- Firebase: Your data is stored securely on Google Firebase servers with encryption at rest and in transit.
- Apple: Payment information is processed by Apple and is never stored by DriveIQ.
- RevenueCat: Subscription status is managed through RevenueCat, which receives only your anonymous user ID.
- Security Measures: We implement industry-standard security measures including encryption, secure authentication, and access controls.
Third-Party Services
DriveIQ uses the following third-party services:
| Service | Purpose | Data Shared |
|---|
| Firebase Authentication | User sign-in | Email, auth tokens |
| Firebase Firestore | Data storage | All app data |
| Firebase Storage | Receipt photos | Uploaded images |
| Apple Sign-In | Authentication | Apple ID token |
| RevenueCat | Subscription management | Anonymous user ID |
| Google Places API | SOS feature | Location (only when you tap "Find Nearby") |
Each third-party service has its own privacy policy governing the use of your information.
Data Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following circumstances:
- With Your Consent: When you explicitly authorize sharing (e.g., inviting family members or fleet drivers).
- Service Providers: With third-party services listed above that help us operate the app.
- Legal Requirements: If required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your account and associated data.
- Export: Export your vehicle and maintenance data.
- Opt-Out: Disable notifications and reminders in app settings.
To exercise these rights, contact us at the email provided below.
Data Retention
We retain your data for as long as your account is active. If you delete your account:
- Your personal data will be deleted within 30 days.
- Anonymized, aggregated data may be retained for analytics purposes.
- Backup copies may persist for up to 90 days before being purged.
Children's Privacy
DriveIQ is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using DriveIQ, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the app
- Updating the "Last Updated" date at the top
- Sending a notification for material changes
Your continued use of DriveIQ after changes constitutes acceptance of the updated policy.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising your privacy rights
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@driveiqapp.com
By using DriveIQ, you acknowledge that you have read and understood this Privacy Policy.